Last updated: [DATE]
This Privacy Policy explains how [LEGAL ENTITY NAME] ("we", "us") collects, uses, and protects information in connection with The Office Power ("the Service").
On behalf of your business we process: contact and account details; call, SMS, and email content and recordings/transcripts; customer and lead records; estimates, invoices, payments, and accounting data; uploaded files and photos; and usage and audit logs.
We use this information to provide and operate the Service for your business — answering calls, capturing leads, drafting documents, keeping records, and reporting to you — and to maintain security, prevent abuse, and improve reliability.
Each business's data is isolated. We do not sell your data or your customers' data. We do not use your private business data to train models for other customers.
We rely on trusted providers to deliver the Service (for example, telephony, email, voice, AI model, payment, and hosting providers). They process data only to provide their part of the Service and under appropriate safeguards.
We use encryption, access controls, tenant isolation, audit logging, and regular backups with tested recovery. No system can be guaranteed perfectly secure, and we work continuously to protect your information.
We retain data for as long as your account is active and as needed to provide the Service and meet legal obligations. You may request export or deletion of your data, subject to those obligations.
If your configuration records or transcribes calls, you are responsible for providing any legally required notice to callers. We provide the tools to do so.
Subject to applicable law, you may access, correct, export, or request deletion of personal information we hold on your behalf. Contact us to make a request.
Privacy questions or requests: [CONTACT EMAIL].